Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
The service provided by this company was exceptional. Their attention to detail and commitment to quality truly set them apart in the industry. I was impressed by their professionalism and the final result exceeded my expectations. I highly recommend them for anyone looking for top-notch flooring solutions!
Hunter James
Parket Specialist
200+
Customer Satisfaction
Our commitment to excellence is reflected in our high customer satisfaction ratings, showcasing our dedication to quality and service.
15
Quality Assurance
We ensure the highest standards in our work, guaranteeing that every installation meets our rigorous quality checks.
13+
Sustainability Practices
We prioritize sustainable materials and practices, ensuring our installations are environmentally friendly and durable.